Terms & Conditions

Effective Date: 1/1/2025

Welcome to Fluffy Comforts! By accessing and using our website, you agree to the following terms and conditions. Please read them carefully.


1. General Information

Fluffy Comforts ("we", "us", or "our") is a company specializing in pet products, including beds, cots, travel bags, and accessories. Our website, www.fluffycomforts.shop, is provided to you, the user, under the terms and conditions outlined below.

By using our website, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our website.


2. Product Information

We strive to provide accurate and up-to-date information on all products listed on our website. However, we do not warrant that product descriptions, pricing, or other content are error-free or complete. We reserve the right to correct any errors and update product information as needed.


3. Orders and Payments

When placing an order, you agree to provide accurate, current, and complete information. All orders are subject to acceptance by Fluffy Comforts, and we reserve the right to refuse or cancel orders at any time.

Payments are processed securely via our chosen payment gateways. By submitting your payment information, you authorize us to charge the payment method provided.


4. Shipping and Delivery

We aim to fulfill and ship all orders in a timely manner. Delivery times may vary based on your location, product availability, and shipping method selected. For more information on shipping, please visit our Shipping Policy.

Please ensure that your shipping details are accurate, as we are not responsible for delays or issues caused by incorrect information.


5. Returns and Exchanges

If you are not satisfied with your purchase, we offer a [insert return period, e.g., 30-day] return or exchange policy, provided the items are unused and in their original packaging. For more details, please refer to our Return and Exchange Policy.


6. Intellectual Property

All content on our website, including text, images, logos, and designs, are the property of Fluffy Comforts and are protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any of our content without prior written consent.


7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you visit our website.


8. Limitation of Liability

Fluffy Comforts is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. We are also not liable for any damages caused by third-party services, such as payment processors or shipping carriers.


9. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. All changes will be posted on this page with the updated effective date. By continuing to use our website, you agree to be bound by the revised terms.


10. Contact Information

If you have any questions about these Terms and Conditions or any other aspect of our website, please contact us at:

  • Email: support@fluffycomforts.shop

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.