Privacy Policy

Effective Date: 1/1/2025

At Fluffy Comforts, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and make purchases from us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide when using our website, such as when you place an order, subscribe to our newsletter, or contact us for customer service. The types of information we collect include:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address.
  • Non-Personal Identification Information: IP address, browser type, device information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill orders, including billing, shipping, and customer service.
  • To communicate with you about your orders, special offers, and updates.
  • To personalize your experience on our website and improve our products and services.
  • To send promotional emails or newsletters (if you’ve opted in).
  • To detect and prevent fraud or other harmful activities.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

  • Service Providers: We may share your information with companies that provide services to us, such as payment processors, shipping companies, and email marketing platforms. These third parties are obligated to keep your information confidential and use it only for the services they provide.
  • Legal Compliance: We may disclose your personal information if required by law, such as to comply with legal obligations, prevent fraud, or protect the rights and safety of our customers.

4. Security of Your Information

We take reasonable precautions to protect the security of your personal information, including the use of secure socket layer (SSL) encryption technology for online transactions. However, no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies (such as pixels and web beacons) to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website traffic and remember your preferences. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of the website.

6. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

  • Email: support@fluffycomforts.shop

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described.